Privacy & Data Safety Policy
Effective Date: March 2026 | App Version: 1.0.0+
Welcome to the TeamRG App, the official digital ecosystem connecting citizens and active workers with MLA Ramniwas Gawriya. This platform is securely developed, managed, and maintained by Manoj ChoudharyRG & The Office of MLA Ramniwas Gawriya.
We are strictly committed to safeguarding your digital footprint. This comprehensive policy explicitly details our data collection practices, storage mechanisms, and your absolute rights over your personal information in accordance with Google Play's Data Safety and Privacy guidelines.
1. Comprehensive Data Collection
To establish a secure communication channel and facilitate rapid grievance redressal, the App requires the following data points:
A. Personal Identifiers (Voluntarily Provided)
- Authentication Data: Mobile Number (verified via highly secure Firebase OTP) and/or Google Account email for secure login.
- User Profile: Full Name, Village/Gram Panchayat, Panchayat Samiti, and assigned organizational roles.
- Media Records: Profile photographs and images uploaded as proof of public grievances or MLA development works.
B. Explicit Device Permissions
We never access device features in the background. Permissions are requested dynamically only when required:
- Camera & Storage (READ_EXTERNAL_STORAGE / READ_MEDIA_IMAGES): Strictly required for users to capture/upload profile pictures, or attach visual evidence when submitting a public complaint or event invitation.
- Location Services (ACCESS_FINE_LOCATION): Used securely to geolocate public grievances and verify the user's Gram Panchayat mapping, ensuring complaints reach the correct administrative block instantly.
- Telephony & Network: To check internet stability and enable one-tap direct dialing to administration officials from the internal directory.
2. Purpose of Data Utilization
Your data is the backbone of our public service framework. It is utilized exclusively for administrative efficiency and public welfare:
- To securely authenticate workers and prevent unauthorized access to the Command Center.
- To register, route, and track the status of public complaints and suggestions.
- To broadcast crucial push notifications, event invitations, and regional development updates.
- To generate internal constituency reports (War Room Analytics) solely for the MLA's office.
Zero Third-Party Sharing Guarantee:
Your personal identity, complaints, mobile number, and location data are strictly confined within the Office of MLA Ramniwas Gawriya. We unconditionally guarantee that your data is NEVER sold, rented, traded, or shared with any external marketing agencies, private corporate entities, or unauthorized third parties.
3. Enterprise-Grade Security & Hosting
We deploy robust, industry-standard encryption protocols. All sensitive user data, authentication tokens, and uploaded media are securely hosted on Google Firebase (Firestore & Cloud Storage). Our databases are shielded by strict Firebase Security Rules and Google Play Integrity (AppCheck), preventing any unauthorized API scraping or malicious breaches.
4. User Rights & Complete Account Deletion
In strict compliance with Google Play's 2026 Data Deletion policies, you hold absolute authority over your data. We provide multiple mechanisms for you to permanently erase your footprint from our servers.
In-App Account Deletion (3-Step Verification Protocol)
Users can instantly and permanently delete their account directly from within the App. To prevent accidental data loss, we have implemented a secure 3-Step Protocol:
1. Navigate to App Drawer (Menu) → Account Settings → "Delete Account" (अकाउंट डिलीट करें).
2. Acknowledge the critical warnings stating that profile data, team connections, and referral history will be permanently wiped.
3. Final Confirmation: You must explicitly type the word "DELETE" in the security box to authorize the irreversible removal of your data.
Result: Upon successful verification, your mobile number, profile identity, authentication tokens, and session data are instantly eradicated from our live Firebase servers.
Out-of-App Deletion Request
If you have already uninstalled the app and wish to delete your data, you can request manual data erasure by sending an email from your registered email address or contacting our support line (details below).
5. Policy Modifications
We retain the right to amend this Privacy Policy to reflect technological updates or legal requirements. Any modifications will be instantly updated on this live web page. Continued use of the TeamRG platform implies your consent to the prevailing policy.
6. Grievance Officer & Contact Information
For any queries, data privacy concerns, or manual account deletion requests, please contact our dedicated support administration: